Refund policy
Pre-order and Club Shop Items
Some products are sold through limited ordering windows. These are open for around two weeks, after which the items are made to order. Your order will be delivered within six weeks of the ordering window closing.
Delivery
UK delivery costs £7.20 (including VAT) per order.
For delivery outside the UK, please email sales@ellgren.co.uk and we’ll be happy to help.
Returns and Exchanges
We want you to love your order, but if something isn’t right, you can return or exchange it within 14 days of receiving it.
Items we can’t accept back (unless faulty):
Personalised items, including anything with a name or number. Made to order items, including all pre-order and club shop items. (Long sleeve and player fit jerseys, if these are made to order.)
How to return an item:
FOUREX CLOTHING LTD
Unit 4, Horace Waller VC Parade
Shawcross Business Park
Dewsbury
WF12 7RF
Once we receive your return, we’ll process your refund within 14 days.
If you have any questions about returns, please email sales@ellgren.co.uk.
Printed Content
Any wording or artwork printed on a garment is the responsibility of the club or customer who placed the order and approved the design. FOUREX CLOTHING LTD does not endorse any wording or images that may be offensive.
